Josh Software

Josh Software

Software Product Support Services

Improve your customer satisfaction to take your software product success to the next-level.

Technical Support Services

Good software product support is a hidden gem of marketing strategies. It will not only ensures that your customers continue to receive the benefits of your product – thereby boosting customer retention – but will also incentivize you to continue to innovate and create additional value.

Methodology​

Optimization

We will work with you to ensure that your software product continues to meet the current and the future demands of your customers by continuously improving your product design, architecture, and code. We will assess your competitors to fine-tune your functionalities to ensure that only the best versions of the product are in the market at that time.

Integrations

Our expert team of designers, developers, and consultants will work with you to develop and execute an end-to-end product development strategy, including prototype development and usability engines, aligned with the expectations of your target market.

Maintenance

Great customer experience comes down to how effectively can your software product solve the customers’ problems. Therefore, the product has to be functionally optimal at all times. We will provide the best maintenance support for your product through timely upgrades, patches, bug fixes, incident resolutions, and field support to facilitate this.

End-of-Life Management

Every product has an expiration date. However, we will ensure that your customers receive continued benefits of the functionalities and outcomes that your product provides by planning and executing comprehensive end-of-life activities such as phasing-out, sustainable support, withdrawals, and streamlined communications.

Creating {legacy} static build via docker and deploying with mina-scp – Josh Software

Joshsoftware

Fueling your Transformation

Our team of experts has enabled organizations to innovate and evolve at a rapid velocity by optimizing their technology stacks and simplifying complex product management processes. This has not only boosted their UX and CX but also enabled them to better identify the needs of their customers for more effective results. To know more about how we can align our expertise to your requirements.

Conquer your market with our digital
product engineering expertise

Testimonials

5/5